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Highlighted services
Application development
Inactu can perform application development and customization for your call center integration and software development projects.  This includes; design, development, quality assurance, deployment and project management.
Knowledge management
We provide a host of services around making your call center more productive by developing, maintaining and using in-house and third party knowledge.  This includes; knowledge creation, life-cycle maintenance and delivery to agents and end-users.
Offshore outsourcing
Our company provides assistance with a variety of components that comprise the life cycle of an outsourcing project, including:  analysis, design, implementation, transition and management.
Featured offshore location
Cape Town South AfricaConsider South Africa as an offshore location for your customer care program.

Resources | Vendors | Associations

These pages include useful links to information pertinent to our profession. Click on the links below for more information.

  • Research locations for call center and outsourcing resources
  • Lists of vendors that you can outsource engagements to
  • Call center associations & groups
  • Accounts Next work as your accounting back office, to provide you with accurate, timely, with minimized risk all your payroll related activities.
  • API Outsourcing is a leading business process outsourcing supplier of billing, freight payment and accounts payable automation solutions to leading Fortune 1000 firms.
  • Call Center India is a resource for companies considering outsourcing to India. Contains information on call centers, outsourcing and telecommunication and customer service.
  • FirstData is the largest merchant processor in the USA. FirstData allows business to transact directly with the processor, eliminating the need for a third party markup from a bank.
  • Frontdesk is a source for virtual office services, meetings and conference rooms.
  • RNCOS Industry Research Solutions provides complete e-publishing solutions, global research analysis, business research reports, market research, outsourcing research and consultancy and Indian market research nd analysis.
  • Micro Quick Document Imaging Service is California's fastest, most reliable service. Getting you to stop worrying about documents' reproduction and subpoena issues are our main concern.

If you would like to add information, or have a suggestion for additional content, please click here and send us your suggestions.

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